Payment Options
There are many payment options available for you to help us help you.
Private Health Funds
We accept a majority of Private Health Funds including Bupa and Medicare, with claims processed on-the-spot using HICAPS. Gap payments can be made either by card or cash on the day.
For a compete list of accepted Private Health Funds, please visit:
Worker’s Compensation Claims
Approved Worker’s Compensation Claims under Return to Work SA (previously known as WorkCoverSA) and Comcare are accepted. All we need from you are:
Claim Number
Name of Case Manager
Work Capacity (Medical) Certificate
This information will help us to communicate with your insurance company and Doctor, so all you need to worry about is getting better.
Medicare Rebate
Physiotherapy services are available under Medicare. However, these will need to be organised by your General Practitioner (Doctor) under the Chronic Disease Management (previously known as the Enhanced Primary Care or EPC) plan. Up to 5 sessions are able to be allocated per calendar year for those eligible. There will be a small gap payment. See Frequently Asked Questions for more information.
As part of the services, we will be communicating with your doctor at the start and conclusion of the allocated visit to ensure treatment follows your overall treatment plan. Simply bring your referral form to your first physiotherapy session.
Ask your doctor at your next visit about how a referral to a physiotherapist can help manage your pain and strengthen you for recovery.
Motor Vehicle Accidents (under Compulsory Third Party Insurance)
If you have been in a car accident and require physiotherapy treatment with your recovery, we are able to help. A Compulsory Third Party (CTP) claim will need to be lodged, following a review by your Doctor to rule out any medical emergencies. When your claim has been approved, please provide us with your claim number.
To learn more about the claiming process, please visit:
https://www.ctp.sa.gov.au/for-injured-people/the-claim-process
Compulsory Third Party Insurance